Policy for Sellers
To
create and ensure a safe, trusted and fair trading environment, all sellers are
expected to strictly maintain and follow the Selling Policies and Sellers’ Code
of Conduct while listing products for selling on Ekhanei.com. Policy for Sellers of Ekhanei.com is designed
to:
ü Minimize risks of
both buyers and sellers
ü Support and follow
government laws and regulations
ü Provide equal
opportunities to all buyers and sellers
ü Protect
intellectual property rights.
ü Secure privacy of
both buyers and sellers
ü Provide an
enjoyable buying and selling experience
Any
offense committed by the Seller(s) or adopting any unfair or dishonest means
and selling or trying to sell any prohibited and restricted items can result in
a range of actions including;
ü Cancellation,
suspension or permanent termination of your Ekhanei.com account
ü Store Suspension
or termination
ü Limits on Account
Privileges
ü Loss of Top Rated
Seller Status
ü Forfeiture of
payment
ü Imposition of
Penalty, the amount of which is the sole discretion of Ekhanei.com
§ Not trade on
Prohibited and Restricted Items.
§ Not operate more
than one selling account on Ekhanei.com without a lawful business purpose.
§ Always provide
authentic and correct information to Ekhanei.com and its customers.
§ Ensure safety of
the selling items.
§ Not take any attempt
to damage or abuse another Seller, their listings or ratings.
§ Not take any attempt
to induce or inflate customers’ ratings, feedback, and reviews.
§ Not send
unsolicited or inappropriate communications.
§ Not try to contact
customers except through Buyer-Seller Messaging.
§ Not attempt to
circumvent the Ekhanei.com sales process.
§ Deal fairly and
not misuse any feature or service of Ekhanei.com.
More details about these policies are as
below.
Prohibited and
Restricted Items:
Sellers are
responsible for any legal issues and other liabilities arising if you try and
sell these below mentioned prohibited and restricted items on Ekhanei.com
platform. We will cancel the listing of any prohibited and restricted items
within 24 hours after we come to know about such occurrences.
§ Adult Material
which includes pornography and other sexually suggestive materials (including
literature, imagery and other media); escort or prostitution services.
§ Alcohol including
alcoholic beverages such as beer, liquor, wine or champagne).
§ Animals and
Wildlife Products - examples include live animals, mounted specimens, and
ivory.
§ Beta Software,
Bootleg/Pirated Recordings, Movie Prints, Ringtones..
§ Artifacts
prohibited for sale.
§ Drugs and drug
paraphernalia which includes illegal drugs and drug accessories, miracle cures
which includes unsubstantiated cures, remedies or other items marketed as quick
health fixes.
§ Endangered species
which includes plants, animals or other organisms (including product
derivatives) in danger of extinction.
§ Fireworks,
Explosives and Explosive Substances; toxic, flammable and radioactive materials
and substances.
§ Gaming/gambling
which includes lottery tickets, sports bets, memberships/ enrolment in online
gambling sites, and related content.
§ Government IDs and
Licenses which includes fake Ids, passports, diplomas and noble titles.
§ Hacking and
cracking materials which includes manuals, how-to guides, information, or
equipment enabling illegal access to software, servers, watomites, or other
protected property.
§ Human Parts and
Remains.
§ Items Encouraging
Illegal Activity – examples include an eBook describing how to create
methamphetamine or firearms, ammunition etc.
§ Offensive Material
- examples include ethnically or racially offensive material or any literature,
products or other materials that: a) Defame or slander any person or groups of
people based on race, ethnicity, national origin, religion, sex, or other
factors b) Encourage or incite violent acts c) Promote intolerance or hatred.
§ Offensive goods,
crime which includes crime scene photos or items, such as personal belongings,
associated with criminals.
§ Real Estate.
§ Regulated goods
which includes air bags; batteries containing mercury; Freon or similar
substances/refrigerants, chemical/industrial solvents, government uniforms, car
titles or logos, license plates, police badges and law enforcement equipment,
lock-picking devices, Traffic devices which includes radar detectors/ jammers,
license plate covers, traffic signal changers, and related products,
pesticides; postage meters, recalled items, slot machines; goods regulated by
government or other agency specifications.
§ Replica and
Counterfeit Items including imitations of designer goods; items without a
celebrity endorsement that would normally require such an association, fake autographs,
counterfeit currencies stamps, and other
potentially unauthorized goods.
§ Stocks and Other
Securities or related financial products.
§ Stolen Property.
§ Surveillance
Equipment.
§ Tobacco and
cigarettes includes cigarettes, cigars, chewing tobacco, and related products.
§ Any other product
or service which is not in compliance with all the applicable laws and
regulations of Bangladesh.
Selling Account on
Ekhanei.com
A
seller may only maintain one Seller account for selling on Ekhanei.com unless
you have a lawful business purpose to open a second account and all of his
accounts are in good position (Wherever in this policy, “You” means and
includes Seller or any lawful authorized person on behalf of Seller). If any of
the accounts are not in good position, Ekhanei.com may deactivate all of your
selling accounts until all accounts are in good position. You may have separate
business account if :
§ You own multiple
brands and maintain separate businesses for each
§ You manufacture
products for two distinct and separate companies
§ You are recruited
for an Ekhanei.com program that requires separate accounts
§ Or for any other
lawful or legitimate reason that essentially needs a second account.
Authentic and
correct Information
Seller(s) must always provide genuine
and true information to Ekhanei.com and its customers, and update if any
information changes. For example, you must use a business name that accurately
identifies your business and list your products in the correct category. It is the Seller(s) duty not to
put any false or misleading information about their identity, their products,
or a brand on the Site. This means that Seller(s) will not engage in any unfair
trade practices, which is a criminal offence that would also involve damages.
Seller(s) will be solely responsible for all text, documents, images or other
content or information uploaded, entered or otherwise transmitted by them in
connection with their use of the Site.
Ensure safety of the selling items
Contact Info
Important Links
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